Whistle Blower Protection Policy

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The University is committed to the highest standards of good governance, integrity, honesty, transparency, accountability, ethical and legal conduct.

Provides confidential channels of communication for any employee, student or external party to report, without fear of retaliation or victimisation, legitimate concerns or incidents, whether actual or suspected, on any of the matters described below:

  • Breach or failure to comply with applicable rules, regulations or laws
  • Breach or failure to comply with the University’s statutes, policies, rules, regulations or codes of conduct
  • Conflict of interest
  • Harassment, including bullying, stalking and sexual harassment
  • Illegal, unethical or improper financial-related activities or practices such as:
  1. Corruption or bribery ;
  2. Fraud, theft, misappropriation or misuse of the University’s properties, assets or resources ; or
  3. Falsification of documents
  • Professional misconduct or malpractice
  • Unauthorised access or disclosure of the University’s or third party’s confidential information
  • Any other matters which may cause financial loss to the University or damage its reputation
 

This Policy does not cover reports or complaints relating exclusively to job performance, employment terms and conditions, student misconduct, breach of COVID-19 safe management measures and feedback about the academic and teaching quality, facilities and services.

The following should be raised through the University’s usual reporting channels as provided below.
Subject Matter
Response Channel 
Campus Health, Safety & Emergency
 
Office of Health, Safety and Emergency (OHSE)
Email: ohse@ntu.ohellnawl.com
Campus Security
 

Campus Security Division (CSD)
Tel: 6790 5200
Email: csdgo@ntu.ohellnawl.com
Fault Reporting
 
Office of Development & Facilities Management (ODFM)
Tel: 6790 4777
Individual Performance or Employment Related Issues or Feedback
Office of Human Resources (OHR)
Respective HR Business Partner
Research Misconduct
 
 
 
 
Research Integrity and Ethics Office (RIEO)
Email: nturio@ntu.ohellnawl.com
Campus Shuttle Services
 
Office of Commercial & Auxiliary Services (OCAS)
Email: shuttlebus@ntu.ohellnawl.com
Student Housing
(Undergraduate & Graduate)
(including breach of safe management measures in halls)
Office of Campus Housing (OCH)
Email: och-ug@ntu.ohellnawl.com (Undergraduates)
Email: och-pg@ntu.ohellnawl.com (Graduates)
 
Faculty Housing
 
Office of Campus Housing (OCH)
Email: fh@ntu.ohellnawl.com  
Sports & Recreational Facilities
 
 
​Sports & Recreation Centre (SRC)
Office of Campus Housing (OCH)
Email: srcgo@ntu.ohellnawl.com  
Student Misconduct
 
  
·     Email: StudentConduct@ntu.ohellnawl.com
·     Respective Head of Academic Entity or his/her delegate
·     Senior Faculty-in-Residence or Faculty-in-Residence 
Mental Health & Wellbeing
  
University Wellbeing Office (UWO)
Email: NTUwellbeing@ntu.ohellnawl.com  
Finance Matters
·     Accounts Payable
·     Account Receivable
·     Assets
NTU Shared Services (NSS) Finance
·     Email: nssfap@ntu.ohellnawl.com
·     Email: nssfar@ntu.ohellnawl.com
·     Email: nssffam@ntu.ohellnawl.com 
Tuition / Hostel Fee Matters
·     Undergraduate
·     Postgraduate
·     Hostel
NTU Shared Services (NSS) Finance
·    Email: ubs@ntu.ohellnawl.com  
·    Email: pbs@ntu.ohellnawl.com
·    Email: hostelbilling@ntu.ohellnawl.com 
Procurement Enquiries
  
NTU Shared Services (NSS) Procurement
Email: P2P@ntu.ohellnawl.com  
Vendor Enquiries
  
NTU Shared Services (NSS) Procurement
Email: procurement@ntu.ohellnawl.com  
Academic or Teaching Quality Feedback  Respective School’s Associate Chair (Academic) 
 

Ethics and Compliance Committee

Hotline: (65) 6592 3797

Postal Address:
Ethics and Compliance Committee
Nanyang Technological University
71 Nanyang Drive
#04-01, NTU Innovation Centre
Singapore 638075

Online Form

Audit and Risk Committee Chairperson

Note: This form is to be used strictly for reporting of whistleblowing cases to the Audit and Risk Committee Chairperson ONLY. Please use the ECC Whistleblowing Form if your report should be investigated by the Ethics and Compliance Committee. Online Form
To facilitate an effective investigation, the whistleblower should provide sufficient information which should contain as much as detail as possible including but not limited to:
  • Details of the alleged event, matter or issue that is the subject of concern, including where, when and how it occurred
  • The  name(s) of the person(s) and/or the School/Department/Institute involved
  • Any additional information to substantiate the event, matter or issue reported
  • Contact details to facilitate follow up queries

All reports will be treated with the strictest confidentiality.

The University is committed to protect, against harassment or retaliation, whistleblowers who report, in good faith, a legitimate incident or concern.

A distinction will be made between anonymous and identified complaints as more weight will be placed on the latter. The University encourages whistleblowers to identify themselves and provide their contact particulars in case further clarification or information is required so that the University can investigate and resolve such matters effectively.

Anonymous reports will still be given due consideration but investigated on their own merits.

The University assures whistleblowers that the Ethics and Compliance Committee (ECC) will consider and investigate any legitimate concern or incident raised, or information provided in connection with it.

The University does not however condone false, frivolous or malicious allegations. For any malicious or bad faith reporting of wrongdoing without evidence or reasonable suspicions, the University reserves the right to take appropriate action which may include disciplinary or legal action, or referring any concerns or complaints to appropriate external regulatory authorities.

This is distinct from reports of suspected wrongdoing made in good faith based on the judgment and information available to the whistleblowers at the time of their report.